At 3paati, we take the privacy and security of your personal information seriously. This Privacy Policy explains exactly what data we collect from players across Pakistan, how we use it, who we share it with, and what rights you have over your own information. We believe transparency is the foundation of trust — and trust is the foundation of 3paati.
All data transmitted between your device and 3paati is protected by SSL/TLS encryption. Your personal and financial information is never stored in plain text on our servers.
You have the right to access, correct, and request deletion of your personal data at any time. 3paati provides clear processes for exercising these rights through our support team.
3paati never sells your personal data to third-party advertisers or data brokers. Your information is used solely to operate your account and improve your experience on the platform.
We retain your data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. After that, data is securely deleted or anonymised.
We collect only the data that is genuinely necessary for account operation, KYC compliance, and platform security. We do not collect data we do not need.
3paati processes data in accordance with its international gaming licence requirements and applicable data protection regulations, ensuring your information is always handled lawfully.
3paati ("we", "us", "our", or "the Company") is committed to protecting the personal information of all users who access and use the 3paati online gaming and sports betting platform, accessible at 3paati.app. This Privacy Policy sets out how 3paati collects, uses, stores, shares, and safeguards your personal data in connection with your use of our platform and services.
This policy applies to all personal data collected through the 3paati website, mobile platform, customer support channels, promotional communications, and any other interaction you have with our services. It covers players and users located in Pakistan as well as any other applicable jurisdiction in which 3paati operates.
This Privacy Policy should be read alongside our Terms & Conditions, which together form the complete agreement between you and 3paati. Where this Privacy Policy refers to processing personal data, it does so in accordance with the requirements of our international gaming licence and applicable data protection law.
For the purposes of applicable data protection law, 3paati acts as the data controller in respect of personal data collected through the 3paati platform. As data controller, 3paati determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in a lawful, fair, and transparent manner.
If you have any questions about how 3paati processes your personal data, or if you wish to exercise any of your data rights as described in Section 11 of this policy, please contact our Data Protection team using the contact details provided in Section 15 below.
3paati collects a variety of personal data in the course of providing its gaming and sports betting services. The categories of data we collect are outlined in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Account registration, KYC verification, age verification |
| Contact Data | Email address, phone number, residential address | Account communication, support, withdrawal verification |
| Financial Data | Payment method details, transaction history, deposit/withdrawal records | Payment processing, fraud prevention, AML compliance |
| Gaming Activity Data | Bets placed, games played, session durations, win/loss history | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, cookies | Platform security, fraud detection, service optimisation |
| Communication Data | Support chat logs, emails, feedback submissions | Customer support, quality assurance, dispute resolution |
| Marketing Preferences | Opt-in/opt-out status, promotion engagement history | Delivering relevant promotions and communications where consented |
We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless required for responsible gaming compliance purposes (for example, if you disclose a gambling problem to our support team).
3paati collects your personal data through several channels:
We use the personal data we collect for the following specific purposes:
3paati processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:
We share your personal data only in the following limited and necessary circumstances:
All third parties with whom we share personal data are required to handle it in accordance with applicable data protection law and our contractual instructions.
3paati uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. Cookies are small text files stored on your device when you visit a website.
We use the following categories of cookies:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 3paati platform. Withdrawing consent for non-essential cookies does not affect your ability to use core platform features.
Our data security measures include:
While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant authority as required by applicable law.
You also play a role in keeping your data secure. Please ensure that you use a strong, unique password for your 3paati account and that you do not share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.
3paati retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including the satisfaction of any legal, regulatory, accounting, or reporting requirements.
As a general principle, the following retention periods apply:
When personal data is no longer required for the relevant retention period, it is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and analytical purposes.
Subject to applicable data protection law and certain legal exemptions, you have the following rights in relation to your personal data held by 3paati:
To exercise any of these rights, please contact us using the details in Section 15. We will respond to all requests within 30 days. In complex cases, we may extend this period by a further 60 days, and we will notify you if this extension applies.
Please note that certain rights are subject to exemptions under applicable law. For example, we cannot delete data that we are legally required to retain for AML or gaming licence compliance purposes.
3paati takes the protection of minors extremely seriously. Our registration process includes age verification checks to prevent underage individuals from accessing the platform. If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the relevant account.
If you are a parent or guardian and believe that your child has registered on the 3paati platform or provided us with their personal data without your consent, please contact us immediately at the details provided in Section 15. We will investigate and take appropriate action promptly.
3paati operates under an international gaming licence, and as a result, your personal data may be processed by our service providers and partners in countries outside Pakistan. When we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect your data to the same standard as required under this Privacy Policy.
Such safeguards may include standard contractual clauses approved by the relevant regulatory authority, binding corporate rules, or transfers to countries that provide an adequate level of data protection. You may request information about the specific safeguards in place for any international transfer by contacting us using the details in Section 15.
3paati reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes, we will notify you via email or a prominent notice on the 3paati platform prior to the changes taking effect.
The updated Privacy Policy will be published on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the 3paati platform following the publication of any revised Privacy Policy constitutes your acceptance of those changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal data, please get in touch with our Data Protection team. We aim to respond to all privacy-related enquiries within 30 days.
Our support team handles enquiries from players all across Pakistan — whether you're in Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in the country. We are committed to responding promptly and respectfully to every privacy-related query we receive.
For information about your rights as a player, including responsible gaming tools and account controls, please also visit our Responsible Gaming page and our Terms & Conditions.
3paati is built on transparency, security, and fair play. Now that you know exactly how we handle your data, join thousands of players across Pakistan enjoying PSL cricket betting, Fortune Gems slots, and live casino — all under one trusted roof. 21+ only. PKR transactions. Play responsibly.